I recently visited Emmons Motor Company this past Saturday, and my experience was nothing short of outstanding. I worked directly with Frank Aceves, and we had been in touch for a week before I arrived at the dealership. Frank made sure that I had everything I needed to secure financing, and was very responsive to my questions. Overall, the buying process took under 2 hours, and that includes a large chunk of time going over the car's every function in detail.
Now, a word about the dealership itself. Everyone I worked with, including the Sales Manager, Title personnel, and Finance, were courteous and knowledgeable. Everyone was constantly in motion, working hard and helping customers. The staff stays incredibly busy, and it is no secret why: Their inventory is superb. When I pulled up, I was treated to a collection of automotive masterpieces, all priced at an incredibly reasonable point and immaculate. There was no temptation, however, as I was there for a very specific vehicle. I came home with that very car, and it has exceeded every expectation. As I left the dealership, I told Frank this: "I came here to buy a used car, but somehow I'm leaving with a new one!" Thank you Frank Aceves, and thank you Emmons Motor Company!
Informative calls by Armando kept me interested. He was professional and followed up on his commitments. Thanks!
If anyone is in the market for a quality used vehicle and 5 star customer service this dealership and the Emmons brothers are the guys to deal with. Stop don't look no further because if they have your car you will leave a happy customer once you have bought from them. I bought a 2003 corvette Z06 from them and Frank Aceves was my salesman and he answered all my questions plus he took more pics and videos of the Z06 to make sure I knew what I was getting before I drove 300 miles from Geismar LA.... hats of to Frank A.... I want to give a special shout out to Jerry Emmons that I met while I was there and talked to a lot while I was waiting for them to prep the Z06 for delivery. What a really down to earth nice guy. After taking delivery of the Z06 and it was in excellent shape I got it home and had a little issue with it so I contacted Jerry and he has worked with me to get the issue fixed and resolved. Just want to say he believes in service after the sale for sure. Thanks to all that helped me and the dealership. I recommend these guys HIGHLY!!!!! THEY ROCK!!!!
Wait time was a bit long, but it was a Saturday afternoon and we didn't have an appointment so I can understand.
Daryle Barnhart- Houston, TX
I have bought 2 used cars from Emmons both over a decade old but under 50k miles, great prices (always), nice environment, good customer care and service. Victor was my salesman on the last vehicle I bought. Great guy, very dependable, and willing to help you get a good deal. Go to Emmons and ask for Victor if you are smart and want a great vehicle!!
Hunter C.- Houston, TX
The sales associates worked well to get me the vehicle I wanted, unfortunately were not able to haggle on the price but it was still the cheapest around the area. The associate helped many other customers while I was waiting to get my vehicle so I did not get the 1 on 1 support I wanted, but overall they were very helpful.
Chance- Houston, TX
I didn't know this dealership before I saw a car for sale on the internet at this dealer. The car looked intriguing enough to drive from Cy-Fair to Pasadena to look it. It was a 2002 Mustang GT, a car I had been interested in for a long time. The car had 23K miles on it and it looked like it had been garaged for 13 years, almost like new. I bought the car from Justin who was very helpful. He even fixed a small switch on the vehicle at no charge. The support staff made the purchase transaction smooth. It was quite interesting how much business this dealer was generating via customers in the lot. Low mileage cars at good prices it likely one of the reasons. Thanks again Justin as well.
Scott G.- Houston, TX
Recently came to Emmons Motor Company to browse and purchased a beautiful BMW. Justin Ramirez assisted us in this process and made the deal happen!!!
Amanda H.- Pasadena, TX
I was in and out of there fast! They worked with me and I finally have my first car. Victor was very helpful and looked out for me in the best way! Thanks Victor!
We had a great experience at Emmons. We did have to wait a while but they are extremely busy so that to me was completely understandable. We had spent countless hours looking around for the right truck and Emmons had the best value for what we were looking for. Justin Ramirez provided us with great service and we left the same day with exactly what we wanted.
You without a doubt are a pleasure to business with. You kept on helping long after the deal was made. I am truly, most favorably impressed. Thanks once again for your honesty and integrity. You do your dealership well being there to represent them.
Drove over 4 hours to look at a Scion for my daughter on a Saturday. Place was packed and hard to find a parking spot but worth the trip. My daughter fell in love with the car and they let us take it to a mechanic for a pre-purchase inspection. Armando was helpful and a pleasure to do business with. He actually made it a fun experience for us. I made her follow me the whole way home and as a father it was a great feeling watching her smile and lip sing in my rear view mirror the entire trip back! Thanks again!
I enjoyed purchasing a car here. They had exactly what I wanted and I was driving it within a few hours. Received great service. I'd send my grandmother here to buy a car.
I just recently purchased my 2012 Focus with Emmons, and was a 100% satisfied with the staff and service.:) They were very professional and kind. They made my car buying experience even better. I want to thank the staff and especially Paul Lopez.
I loved it here! I bought my first car here an Infiniti G35 all cars are in great condition and good prices. Victor helped me so much and was so nice and helpful!
I heard good things about Emmons from friends. There is a big variety of cars and trucks and all of them are clean. Thanks to Paul Lopez for making things happen quickly and hassle free.
Darren from LaPorte, Texas
After I inquired about a truck they had listed , I received a prompt response that it had already been sold. I was asked if they could help with another vechicle in their inventory. I found them professonal.
William Shepherd from Houston, TX
I was using the internet, looking for a specific model of car with low mileage and found that Emmons had one. I called Nick Vickery at Emmons and he helped me secure the car till I could fly in the next weekend. Flew in, Nick had the porter pick me up at the airport, we did the deal and I drove home. Nick went the extra mile for me in preparation for the long drive home. I love the car! Emmons has many beautiful cars. They really seem to know what people are looking for; clean, low mileage cars in beautiful condition. If you're looking for something in particular, let Nick and Emmons find you a good example.
RegalGS from Vancleave, MS
I would definitely recommend Emmons as the place to go if you need a used car. If we decide on a second one, Emmons is where we'll go.
Asya D. Houston, TX
Their selection can't be beat!
What a selection!