by johnarenea 02/13/2012
I am a second time buyer from Emmons. In the past I had always been leary of buying from a "Used Car Dealer" because of the reputation most of them have. I must say that buying from Emmons changed my opinion. We live 130 miles away and looked at several other dealerships for a car before coming back to Emmons. Their cars are clean, low-mileage and reasonably priced. Our salesman (Justin Braly) worked with us to get us in and out as quickly as possible. We arrived, went for a test drive and drove off with our '05 Nissan Altima in a matter of hours. The staff was friendly and even suggested a place for us to eat while they took care of the paperwork. Being honest and friendly will keep your customers coming back for years to come.
by Lisa 01/31/2012
I cannot say enough wonderful things about Emmons Motor Company! I did extensive internet research on used car dealers in the Houston area, and was immediately impressed by Emmons triple A+ rating with the BBB. I called and talked to Paul Lopez. I explained to him that I am a single mother, gave him my budget and told him that safety and dependability were my two primary concerns for a used car for my teenaged daughter. Paul immediately came up with options in my budget, steering me towards the most dependable cars in his inventory. When I pulled the CarFax on the vehicle he recommended, we discovered it was a "one owner" car with impeccable service records. I made an appointment with Paul to test drive the vehicle. When we arrived for the test drive, I was DELIGHTED at the vehicle -- it was in outstanding condition! I had done prior research on the make and model which indicated the timing belt/water pump MUST be changed by 100,000 miles. I didn't even have to mention this to Paul -- when he studied the CarFax report, Paul brought it up to ME that just to be the safe side, we should probably change the timing belt and water pump. He offered to have the items replaced prior to me picking up the car and offered me VERY COMPETETIVE prices for the replacement of the parts. At that moment, I KNEW that the "sale" was not the most important thing to Paul -- my daughter's SAFETY was! Used car dealers I have used in the past would have likely NOT brought up those issues, hoping to just make the "sale" -- making any after-sale repairs be MY worry and MY problem. My mother and boyfriend went to Emmons with me to test drive the car -- BOTH have said that, like me, they would definitely START their vehicle search with Emmons if they need a used car in the future. To Paul -- again -- my HEARTFELT thanks for helping me find a great little "first car" for my daughter! Signed, Lisa "M"
by chelsea 01/20/2012
Emmons makes car buying easy. They are laid back and upfront with no pressure to buy now.
by Anita W 01/16/2012
We searched all over town and kept coming back to Emmons, they had a great selection with the criteria we wanted. Justin was very knowledgeable about used cars and what to look for. Also upfront pricing no stress of haggling and their finance department beat our credit union rate, all in all a great experience.
by tmorri1 01/01/2012
I flew from New Orleans to Houston and was buying a Honda Ridgeline site unseen. Paul Lopez was my contact. He picked me up in the Ridgeline and it was as describled. Just like new. He took me to a local bank where I was able to obtail the cash to pay for the auto. The dealership and Paul was very professional and upfront with all paperwork. I had made a similar purchase in Houston 3 years earlier and the auto was not as described, and the salesman and the dealership was not upfront or professional. I was somewhat leary about buying an auto again in the same area of the county with my past experience. Paul made me feel comfrontable very quickly and was a pleasure to work with and I would consider purchasing an auto in the future from Emmons.
by scming36 11/18/2011
I certainly wasn't expecting to not have to haggle and negotiate with the salesman for the price on my vehicle. Knowing that they would match the price of a similar vehicle within 200 miles was great to know. The vehicle I chose was exceptionally clean. Justin went above and beyond to make the experience enjoyable and I would certainly buy another car from him.
by johnarenea 02/13/2012
I am a second time buyer from Emmons. In the past I had always been leary of buying from a "Used Car Dealer" because of the reputation most of them have. I must say that buying from Emmons changed my opinion. We live 130 miles away and looked at several other dealerships for a car before coming back to Emmons. Their cars are clean, low-mileage and reasonably priced. Our salesman (Justin Braly) worked with us to get us in and out as quickly as possible. We arrived, went for a test drive and drove off with our '05 Nissan Altima in a matter of hours. The staff was friendly and even suggested a place for us to eat while they took care of the paperwork. Being honest and friendly will keep your customers coming back for years to come.
by Lisa 01/31/2012
I cannot say enough wonderful things about Emmons Motor Company! I did extensive internet research on used car dealers in the Houston area, and was immediately impressed by Emmons triple A+ rating with the BBB. I called and talked to Paul Lopez. I explained to him that I am a single mother, gave him my budget and told him that safety and dependability were my two primary concerns for a used car for my teenaged daughter. Paul immediately came up with options in my budget, steering me towards the most dependable cars in his inventory. When I pulled the CarFax on the vehicle he recommended, we discovered it was a "one owner" car with impeccable service records. I made an appointment with Paul to test drive the vehicle. When we arrived for the test drive, I was DELIGHTED at the vehicle -- it was in outstanding condition! I had done prior research on the make and model which indicated the timing belt/water pump MUST be changed by 100,000 miles. I didn't even have to mention this to Paul -- when he studied the CarFax report, Paul brought it up to ME that just to be the safe side, we should probably change the timing belt and water pump. He offered to have the items replaced prior to me picking up the car and offered me VERY COMPETETIVE prices for the replacement of the parts. At that moment, I KNEW that the "sale" was not the most important thing to Paul -- my daughter's SAFETY was! Used car dealers I have used in the past would have likely NOT brought up those issues, hoping to just make the "sale" -- making any after-sale repairs be MY worry and MY problem. My mother and boyfriend went to Emmons with me to test drive the car -- BOTH have said that, like me, they would definitely START their vehicle search with Emmons if they need a used car in the future. To Paul -- again -- my HEARTFELT thanks for helping me find a great little "first car" for my daughter! Signed, Lisa "M"
by chelsea 01/20/2012
Emmons makes car buying easy. They are laid back and upfront with no pressure to buy now.
by Anita W 01/16/2012
We searched all over town and kept coming back to Emmons, they had a great selection with the criteria we wanted. Justin was very knowledgeable about used cars and what to look for. Also upfront pricing no stress of haggling and their finance department beat our credit union rate, all in all a great experience.
by tmorri1 01/01/2012
I flew from New Orleans to Houston and was buying a Honda Ridgeline site unseen. Paul Lopez was my contact. He picked me up in the Ridgeline and it was as describled. Just like new. He took me to a local bank where I was able to obtail the cash to pay for the auto. The dealership and Paul was very professional and upfront with all paperwork. I had made a similar purchase in Houston 3 years earlier and the auto was not as described, and the salesman and the dealership was not upfront or professional. I was somewhat leary about buying an auto again in the same area of the county with my past experience. Paul made me feel comfrontable very quickly and was a pleasure to work with and I would consider purchasing an auto in the future from Emmons.
by johnarenea 02/13/2012
I am a second time buyer from Emmons. In the past I had always been leary of buying from a "Used Car Dealer" because of the reputation most of them have. I must say that buying from Emmons changed my opinion. We live 130 miles away and looked at several other dealerships for a car before coming back to Emmons. Their cars are clean, low-mileage and reasonably priced. Our salesman (Justin Braly) worked with us to get us in and out as quickly as possible. We arrived, went for a test drive and drove off with our '05 Nissan Altima in a matter of hours. The staff was friendly and even suggested a place for us to eat while they took care of the paperwork. Being honest and friendly will keep your customers coming back for years to come.
by scming36 11/18/2011
I certainly wasn't expecting to not have to haggle and negotiate with the salesman for the price on my vehicle. Knowing that they would match the price of a similar vehicle within 200 miles was great to know. The vehicle I chose was exceptionally clean. Justin went above and beyond to make the experience enjoyable and I would certainly buy another car from him.
by jemayeux 11/02/2011
We looked for 3 months trying to find a well priced car. I went to at least 40 dealerships before deciding on a tacoma at emmons. Our sales person "Sam" was awsome. Very helpful, no suprises, no BS. I would buy from this dealership again.
by stevenhou 10/30/2011
A friend had told us about Emmons. My husband had been looking for a specific car with low miles for our daughter. We found it at Emmons for the best price by far. It had a couple of issues, but was still under dealer warranty. We purchased it because Justin assured us that everything was covered under the warranty. Turns out the previous owner had switched out the tires and the proper valve stems were not put back on. I called Justin and he had it taken care of at Emmons expense. We will recommend Emmons and Justin to all of our friends and will actually be purchasing another car for our other daughter with in the next year. Everyone from Justin in sales to Stephanie in finance was awesome!
by Al A 10/26/2011
We have been looking for a used car for our son for about 3 weeks. Almost every car we looked at was nothing like the pictures online. Like others who have left comments, we kept seeing Emmons pop up for different cars and all the pictures seemed great. Finally we made an appointment for early one morning to see a Honda Accord. When we got there we were amazed. The car looked just like the pictures - excellent condition. We made our purchase that day and could not be happier.
With the quality and selection they have plus the professional and courteous service, my only regret is that we did not come here first. Our salesperson was Lowell and was great. He told us if there are any question or issues we have with the vehicle to please let him know. They are really sincere that the customer has a great experience. We did have a very minor issue with the vehicle after the first couple of days. They told us to bring it back. We did and it was fixed with no questions asked.
I am very apprehensive about going to used car dealers, but Emmons is different. While we were waiting for the car to brought up for our test drive, I was talking with another customer who has bought 3 cars from them and sent several friends over who have also purchased from them. If you are looking for a good quality used car, check out Emmons online. I can assure you the car you see in the pictures will be the same quality car you will see at their place.
I normally do not take the time to write reviews, but anyone who has spent time looking for a good quality used car knows how challenging it can be. Do yourself a favor and also save yourself a lot of time, check out the Emmons website. You will not be dissappointed. And by the way, they also have a low price guarantee on all their vehicles.
by lyz m 08/20/2011
I bought a 2004 PT Cruiser from Justin at Emmons and I just love love love my car. I really appreciate Justin. He is a NO PRESSURE representative. He's an amazing multitasker, as there are many people demanding his attention at the same time, and he's really just a nice guy.
We have already sent friends to Justin, who also purchased cars from Justin. I HIGHLY recommend Emmons and Justin.
by Ryan Mayberry 08/20/2011
I just bought a 2006 Chevrolet Aveo from Emmons Motor Company. They were all very friendly and helpful. We looked at several cars and ended up with the one I mentioned. I've been driving it for a little while now and I love it!
We actually got lucky. We didn't make an appointment, but they did their best to squeeze us into their busy schedule. But like I said, they were all very helpful. Their vehicles are all in prime condition. I would definitely recommend them to you!
by platham35 08/10/2011
Emmons Motor Company has a great selection or cars, and all of their cars have clean titles. Paul was very helpful in assisting us on picking out the car that was right for us. They allowed us to take the car to a mechanic of our choice so we can have the car checked out. When I brought the car to the mechanic, he told me the car was in great shape and that Emmons usually puts a great product out and thoroughly checks their cars. You do have to make an appointment and be prepared to wait. They are very busy, but the wait is worth it. We haven't had any problems with our car and it runs very smoothly!
by BethC 07/21/2011
Just purchased a Corvette from Lowell at Emmons and had a great experience. He was very patient with me and also allowed me to use his computer for some last minute research just to put my mind at ease. One of the owners even came out to thank me for my business. Not sure if they do that with all their customers but I hope so. It sure made me feel like I just spent my money at the right place! Many thanks Lowell!
by RLAN 07/14/2011
Great place to buy a Honda. My husband and I had been looking online at cars for our high school daughter and Emmons kept coming up in the search. Our salesperson was helpful and had the car waiting on us when we arrived (their web site stated we had to make an appointment). Good service even though they were very busy. They let us take it to OUR mechanic before we committed to the purchase. Low pressure sales allowed us to choose the car we wanted for our daughter. Very happy customer.
by chris 12/14/2010
I bought a car from Emmons Motor Company on the 7th of December 2010 and dealt with Alex Castilo. I had a great experience in the whole purchasing process. Alex even held the car I was looking at for a couple of days until I made my mind up on buying. They treated me well and the buying experience was great, with no rushing. Test driving is non rushed and you get to go out on your own to check the car out.. I wanted to thank Alex for helping me during the buying process, even the paper work was ready when I arrived, all I had to to was sign. I would buy from Emmons again, well this is my second time buying from them.
by SarajaneH 11/20/2010
We just drove to Emmons from Louisiana Thursday. We did not get their until 5 at night, but were given the keys immediately to the VW Beetle that we wanted to test drive. Alex was our salesman. We decided to come back in the morning, and since we were not from the area, Alex told us where to find a hotel and told us he would be there bright and early for us to test drive the vehicle again. When we returned the next morning, they had washed the car and had it ready for us to take out on a little longer test drive. The car was exactly what we were looking for, low miles, very reasonable price and in great condition. Alex was wonderful to work with, he kept coming to us to talk while we waited on finishing up the deal and was more than accomodating to us. We drove the 2005 VW Beetle off the lot and 4 hours home. The vehicle is everything they said it was!! I am in Love with this car!!! No problems with it what so ever and it drives smooth! Everything in it works just like they said. I couldn't be happier with the car or with our salesman, Alex, that we got to do business with. Thank you so much!
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